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Home
Residential Moving
Commercial Moving
  • Law Firms
  • Laboratories and Medical
  • University and schools
Free Estimate Form
CNS Blog
Discounts
FAQ
More
  • Home
  • Residential Moving
  • Commercial Moving
    • Law Firms
    • Laboratories and Medical
    • University and schools
  • Free Estimate Form
  • CNS Blog
  • Discounts
  • FAQ
  • Home
  • Residential Moving
  • Commercial Moving
    • Law Firms
    • Laboratories and Medical
    • University and schools
  • Free Estimate Form
  • CNS Blog
  • Discounts
  • FAQ

Frequently Asked Questions

Please reach us at info@cnsmoving.com if you cannot find an answer to your question.

Summer is the busiest season for Montreal movers. Most people choose to relocate in the summer because of the favorable weather conditions. Thus, imagine that the moving companies get extremely busy, and if you don’t schedule your move in advance, you may find yourself moving on your own. Therefore, consider moving in off-peak season. The off-peak season is usually the winter and late fall months. Or, if you have to move in the summer, try to schedule your moving service in Montreal for the middle of the month when it’s not that busy, and moving rates are lower.


This question is one of the most frequently asked moving questions. Often you don’t know when exactly you will move, and thus you can’t schedule your move in advance. It is best, though, if you can start contacting movers at least a month in advance. 


An estimate is an educated guess of the approximate cost of your move. This educated guess is based on your inventory, the tariff, and our experience performing the same type of moves – local or long distance.


Yes, if you cancel your move 24 hours in advance you will be refunded within two to three business days. If you cancel your move the day that our movers are supposed to show up, we will also refund you; However, we hold the right to deduct the following: Fuel , truck fee,  and employee hourly labor. 


Every move is strictly individual, and the time to complete it varies a lot. The time to complete a moving job depends on the size of your home, the magnitude of your household, and the distance traveled. If you are moving a one-bedroom, it may take up to three hours to pack, load, and move locally. If you are moving long-distance, packing and loading will vary depending on the size of your home, and it may take up to two weeks to deliver your stuff. So, the time required to move your home will depend greatly on the type of move and the size of your home. Some factors like the distance from your front door to the moving truck can also increase the moving time for local moves.


The first payment that we require is the initial deposit. The deposit for local moves is usually the amount you are paying per hour, and for long-distance moves, the required deposit is 30% of the original estimate. Once we complete your move, you will have to pay the total balance, and the deposit will be deducted. The payment methods we accept are credit or debit cards, Bank transfers, or cash. 


Yes, we provide moving discounts. Please visit our "Discounts" section for more information.


Yes, we have a 3-hour minimum for local moves. 2 hours of labor, and one hour of transportation. Thus, even if your move takes less than three hours, you are still required to pay a minimum of three hours. If it is above the minimum, though, and for example, your move takes 3 hours and 45 min the amount is prorated, and you pay for every 15 minutes increment. For long-distance moves, the minimum hours' rule does not apply, you pay per hour for the hours the movers work, plus the final bill is based on the distance and any other additional services you may require.


Yes, CNS, the best moving company in Montreal, paired with some of the best movers in Montreal, will assemble and disassemble your furniture. If your move is a Montreal to Montreal move (Local room), CNS will charge you the standard hourly rates. Most furniture items in your home will not require disassembly. The most common things to be disassembled by our Montreal movers are bed frames, large dining room tables, bureau’s (dresser with mirror attached). Items like bed frames will need to be taken apart by our Montreal movers to move them safely. Sometimes, if you have assembled a piece of furniture in a room and did not move it into that room, it may not necessarily fit through the door. In those cases, your mover will decide how it will be disassembled and prepared for transport.


Tipping is customary –We know how much to tip waitresses, bartenders, Uber drivers, or housekeepers.  If you hire a moving service in Montreal, you are probably unsure about the proper etiquette for tipping movers and packers. Here’s what you need to know.

The best tips for movers will be between $5 to $20 per hour per mover in most cases. Since your final bill will vary based on the duration of the move, size of the moving truck, etc., for the average half-day two movers move, this could work out to $20 to $40 total. A good rule of thumb is $20 to $25 per person for a half-day, $40 to $50 for a full day, and a little extra if they’re dealing with many stairs or extremely heavy furniture.


Imagine this scenario: After months of planning, moving day has arrived. All your belongings are packed in heavy-duty boxes, and you’ve just had a healthy breakfast to get ready for the day – when thunder crashes over the house and the skies open. Now what? Assuming you have the flexibility to reschedule your move for another day, should you? Or should you expect the movers to get the job done no matter what?

Typically, moving companies can conduct moves in the rain, but, ultimately, it depends on the storm’s severity. In the case of a bad rainstorm, like those that bring damaging winds and severe flooding, you may have to reschedule your move. That’s why it makes sense to check the weather forecast a few days before your scheduled move date, especially if you live in Montreal, which is known to have sudden weather changes.  When scheduling a move, you should also take into account the time of year. Remember, thunderstorms are frequent during the summer, so stay updated about weather conditions if you’re planning a summer move. Conversely, heavy winter snowstorms can also hinder a move, so keep an eye out for those as well.



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CNS Moving & Transport

3991 Rue Rivard, Montréal, Quebec H2L 4H8, Canada

(514) 883-5983

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